Hospitality That Never Sleeps, Powered by AI.

Guests today expect instant answers and seamless service. With Dharma’s Guest-Facing AI Assistant, you deliver both! 24/7, in any language, with zero extra stress on your team.

Book a Free Discovery Call
Man holding coffee and mobile phone, chatting with AI assistant

Dharma’s AI Guest-Facing Assistant makes every stay smoother while freeing your staff to focus on the personal touches that matter most.

Sunset view of a pool with lounge chairs beside a beach house and palm trees by the ocean. Vacation rental

Key capabilities

Instant 24/7 Concierge

  • Answers every guest question, whether it's room service options, check-in times, or local recommendations, without lag or hold times.
Chat screen of AI assistant offering extra pillows for room 402 King Deluxe to guest Mr. Smith.

Ultra-Personalized Responses

  • Taps into guests’ data, including room types, amenities, and guest history, to deliver uniquely tailored communication.

Flexible Automation Modes

  • Choose how much control you want:
    -Fully Automated: The AI Assistant manages all communication intuitively.
    -Semi-Automated: Staff can review and approve AI responses before they’re sent. If required, a live agent takes over whenever human interaction is preferred.
Man using a smartphone app to request more towels for his hotel room via AI assistant chat.

Seamless Service Requests

  • From fresh towels to a late check-out, guests can request anything in any language, and the AI takes care of it, tracking and confirming all without a call.

Discover the advantages of counting with an assistant
that’s ready and available 24/7 for your guests!

Book a Free Discovery Call

Hospitality is moving fast, and guests won’t wait. Here’s the measurable impact AI brings to guest-facing service:

75%

increase in guest satisfaction

80%

of guest inquiries handled by the assistant

30%

reduction in response times

15%

increase in personalized guest communication

"One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Pamela L.
Housekeeping Coordinator

"One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Pamela L.
Housekeeping Coordinator

"One of the best things about the OPS is how it keeps our team in sync. The platform helps us manage tasks and communication smoothly, even when some members of the team are working remotely. It’s made coordination a lot easier, so we can focus more on guest needs rather than organizing details.”

Pamela L.
Housekeeping Coordinator

“Having explored the capabilities of the AI Assistant, I must say it is truly outstanding! Its features significantly enhance our operations and improve our overall guest experience"

Karen S.

Pamela L.

Housekeeping Coordinator

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