Articles on OPS, AI, Hospitality, and more
When staff can’t find correct information quickly, guest service slows down. An AI assistant with a structured knowledge base fixes this by delivering accurate answers instantly so teams can respond smoothly.
In many hotels, staff lose time searching for correct information, which leads to slow responses and guest frustration. A unified knowledge base with AI removes this gap by putting every answer in one place, helping teams resolve problems quickly and consistently.